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Information Notice on the Protection and Processing of Personal Data


1. Data Controller

In accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), your personal data may be processed by UB GROUP HOLDING JOINT STOCK COMPANY (“Company” or “UB GROUP HOLDING A.Ş.”) as the data controller.

2. Methods and Legal Grounds for Collecting Personal Data

Your personal data is collected through automatic or non-automatic methods, verbally, in writing, or electronically via channels such as our website, mobile applications, call center, email, social media, CCTV systems, contracts, and forms.

Pursuant to Articles 5 and 6 of the KVKK, the legal grounds include: being stipulated in laws, establishment or performance of a contract, legal obligations, legitimate interest, and explicit consent.

3. Processed Personal Data
  • Identity Information
  • Contact Information
  • Transaction Security Information
  • Financial Information
  • Location Data
  • Visual and Audio Data
  • Customer Transaction Information
  • Legal Transaction Information

4. Purposes of Processing Personal Data
  • Compliance with legal regulations
  • Performance of contracts
  • Provision and improvement of customer services
  • Management of human resources processes
  • Ensuring information security
  • Marketing and analytical activities
  • Protection of the Company’s legitimate interests

5. Transfer of Personal Data

Your data may be transferred to legally authorized public institutions, our affiliates, suppliers, the law firm YAVUZ ATMACA LAW & CONSULTANCY from which we receive services, and relevant service providers.

6. Your Rights as a Data Subject

In accordance with Article 11 of the KVKK, you have the following rights:

  • To learn whether your personal data is processed
  • If processed, to request information
  • To learn the purpose of processing and whether it is used accordingly
  • To know the third parties to whom data is transferred
  • To request correction or deletion
  • To object and request compensation for damages

You may exercise these rights in writing or via email/registered email (KEP).

7. Updates and Amendments

This notice may be updated due to changes in legislation or Company policies. The most recent version will be published at www.ubgroup.com.tr.